The data (login credentials, documents and photos, personal information) that are exchanged with your web browser are secured using the SSL protocol and guaranteed by the Gandi CA certification authority.
Each user’s passwords are encoded and encrypted and we are not actually able to recover them. If lost, you can reset it (see FAQ: How do I change my password?)
However, to avoid an unauthorised person accessing your account, we recommend using a unique password as well as changing it regularly (see FAQ: What happens if I lose my phone?)
We have security audits regularly performed by an independent company that specialises in IT security. These audits allow us to be continuously vigilant in relation to the security of our platform, ensuring its regular optimisation based on the latest technological developments.